Your account at aq44 Privacy Fully Secured

Aq44 ("we", "us") is a trusted online gaming platform in Bangladesh. This Privacy Policy explains what information we collect when you use the aq44 website or services, how we use it, and how we keep it secure.

By using our platform, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, our support team is available around the clock to help.

Aq44's Privacy Policy is built on internationally recognised data protection standards. We believe your personal data belongs to you — and protecting it is our responsibility.

We collect various types of information when you register and use our platform. This data is used to manage your account, ensure security, and improve our services. In line with our Privacy Policy, we only collect what is strictly necessary.

We collect information directly from you through registration forms, the KYC verification process, and communications with our support team. Some technical data is also collected automatically while you use the platform, via cookies and log files.

Aq44 uses your personal information for specific purposes only. In line with our Privacy Policy, your data is never used beyond the purpose for which it was collected.

• To create and manage your account and ensure its security.
• To process financial transactions, including deposits and withdrawals.
• For KYC verification and age confirmation.
• To prevent fraud, scams, and money laundering.
• To deliver a personalised gaming experience tailored to your preferences.
• To inform you about promotions and bonus offers (based on your consent).
• To provide support services and resolve issues.
• To meet legal obligations and maintain compliance with regulatory authorities.
• To improve platform functionality and enhance the user experience.

Aq44 does not generally share your personal information with third parties. However, as outlined in our Privacy Policy, sharing may occur in the limited circumstances described below.

• Payment Providers: Only the minimum information required to process payments via bKash, Nagad, Rocket, and similar services is shared.
• Legal authorities: Data may be disclosed in response to lawful orders or requests under the laws of Bangladesh.
• Fraud Prevention Services: Limited data may be shared with specialist service providers for fraud prevention and anti-money laundering purposes.
• Technology Service Providers: Data may be shared with cloud or IT service providers required to operate the platform — strictly under confidentiality agreements.

Whenever data is shared with any third party, aq44 ensures that they adhere to the same standards of privacy and security. Your data is never sold to advertising networks or data brokers — this is a core commitment of our Privacy Policy.

The aq44 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. Our Privacy Policy commits us to being fully transparent about how cookies are used.

• Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functionality cookies: To remember your language preferences and settings.
• Analytics Cookies: To collect platform usage statistics — fully anonymised.
• Marketing Cookies: To show relevant offers — you can turn this off at any time.

You can manage cookie settings in your browser at any time. Note that disabling cookies may limit some features on aq44.

Strong data protection is at the heart of aq44's Privacy Policy. We apply internationally recognised technical and organisational security measures.

• 256-bit SSL/TLS encryption is used for all data transmissions.
• Stored data is protected with AES-256 encryption.
• The servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Staff are only granted access to the data they need to do their job (Least Privilege Principle).
• All staff are trained in privacy and data protection.
• In the event of a data breach, users will be notified within the required timeframe.

Aq44 only retains your data for as long as necessary. Retention periods vary by data type in accordance with our Privacy Policy.

• Account data is retained for as long as your account remains active.
• Financial transaction data may be retained for up to 7 years as required by law.
• Personal data is deleted within 30 days of account closure, unless retention is required by law.
• Log files are retained for a maximum of 90 days.
• Cookie data is automatically deleted after a maximum of 1 year.

Under aq44's Privacy Policy, you have important rights over your personal data. Your rights are explained in plain terms below.

Aq44's Privacy Policy and services are intended for users aged 18 and above only. We do not knowingly collect any information from anyone under 18.

• Age is verified at registration, and users under 18 are not permitted to register.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• If parents believe their child has registered on the platform, please contact our support team immediately.

Aq44 may update this Privacy Policy from time to time. Before any significant changes take effect, we will notify you via your registered email and display a notification on the platform.

• The date of any changes will always be shown at the top of the page under "Last Updated".
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• For significant changes, a fresh consent request may be required.
• Previous versions of the Privacy Policy are available upon request.

If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us. aq44's data protection team will do its best to resolve your request within 72 hours.

Our support team can assist you in Bengali. Feel free to reach out with any privacy-related questions — we're always here for you.